New Pharmacy Vendor Effective July 1, 2025

The NY44 Health Benefits Plan Trust (“Trust”) is pleased to announce that, effective July 1, 2025, Rightway will replace Capital Rx as the Trust’s new pharmacy vendor.  The Trust Board of Trustees voted to make this change and expects that it will result in better service and lower costs.

Since this change is not effective until July 1, 2025, all members should continue to access pharmacy services through Capital Rx until July 1.

Rightway Member Resources

• Pharmacy Member Services Phone Number:
  • (833)-419-8361 
  • Members can start using this number as of 5/1/25
• Pharmacy Help Desk Phone Number: (888) 665-1992
• BIN: 610862
• PCN: RWRX
• Group Number: 50219
• PBM Website URL: joinrightway.com/rx
  • Rightway Member Video

KEY POINTS:

Plan Design and Copays

• These will remain the same.

Formulary Changes

• Impacted enrollees will be notified directly by Rightway.

Mail-Order Prescriptions

• It will no longer be mandatory to use mail order when filling a prescription for a 90-day supply of maintenance medications. These
  can be filled at a retail pharmacy or, if you prefer, through mail order.
• You can fill your 90-day maintenance medications at any participating pharmacy, including Wegmans.
• Rightway will, where possible, automatically transfer any current Optum mail-order prescriptions to the new mail-order vendor, Walgreens. Exceptions will include expired prescriptions, prescriptions without remaining refills, compound medications, and controlled substances.
• Non-Maintenance Medication:  Members can keep their prescriptions at their current pharmacy.