Each school has been assigned a "Guardian Angel." This is a member of staff, usually located in Central Office, who will assist a parent or guardian who has not been successful resolving an issue at the school level.
If there is a problem at school, please contact the teacher or building administrator first. If the problem cannot be solved at the building level, contact the Superintendent's office, who will authorize the Guardian Angel to assist you. If it is still not solved, contact the Board of Education.