NY44 NEW BENEFITS FOR 2017
We are excited to announce a brand new benefit being offered through NY44 starting July 1, 2017, 247 OnlineCare. 247 OnlineCare treats a variety of medical issues through online consultations utilizing video and chat. The web-based service can be accessed using a smartphone, tablet or computer.
There is no out-of-pocket cost for NY44 enrollees in WNY to use the service. 247 OnlineCare is a telehealth service, connecting you with medical providers 24 hours a day, 7 days a week. The providers treat acute care illnesses by integrating our Skype like platform with a HIPAA compliant electronic medical records system; the same sort of system used in your local doctor's office. Our medical providers are trained to diagnose a variety of non-emergent diseases, illnesses, injuries and symptoms, including but not limited to:
- Bites and Stings
- Common Cold
- Pink Eye
- Sinus Infections
- Sore Throat
- Sprains and Strains
How to Register?
Every NFCSD employee enrolled in the NY44 Health Trust will receive a registration email from 247 OnlineCare with a username and password to set up your account. If you did not receive an email, you can email Customer Service @ 247 OnlineCare to request a new username and password. This is a sample registration email that you should receive. Or you can call 1-844-247-ONLC.
How do I use Telehealth Services?
247 OnlineCare has created a great userguide to walk you through the system and utilize the services. Check out the 247 OnlineCare User Guide before starting to connect with Providers.
When Should I use 247 Online Care?
247 OnlineCare is best utilized for treating non-emergent issues. If you are experiencing a medical emergency, call 911 immediately.
Are my medical records and account information secure?
Yes, 247 OnlineCare is a secure platform in which all of your medical and billing information is maintained in a HIPAA-compliant manner.
What is my Cost for using 247 OnlineCare?
There is NO out-of-pocket cost for NY44 Enrollees. If you set up an account and did not use the username and password sent you, you will see a cost of $49. This will be corrected once 247 Online Care confirms you are an Enrollee of NY44.